Salutations!
One of the assignments for INFO 5000 Introduction to Information Professions in Fall 2022 tasked me with researching a professional specialization within the multifaceted world of librarianship. The assignment opened my eyes to the uniqueness of the LIS profession as a whole, from an association-level, and introduced me to a whole sub-section I honestly wasn’t aware even existed as a unique organization of like-minded professionals. I chose the Reference & User Services Association [RUSA] (2009), a division of ALA, that identifies itself as “a network to educate, empower, and inspire its members to advance the evolution of the profession and better serve users in a continuously changing information society” (para. 1); its members are primarily LIS professionals typically in “Reference Librarian” positions or equivalents. Among a plethora of things I learned about the association, I appreciated the fact that RUSA (2006) undertook in its bylaws the responsibility to “[stimulate and support] excellence in the delivery of … reference and information services, readers’ advisory, collections development, and resource sharing for all ages, in every type of library” (para. 2).
After completing this report, my ideas about possible career directions have changed slightly, yet this process has also reinforced existing ideas I held about my LIS career. So, short answer: yes and no, which might seem quite non-committal. Let me explain, though, with a flashback that has a movie tie-in.
Story time! Ever since I first watched it as a little girl annually around Christmas time with my mom, one of my favorite librarian films is Desk Set, which revolves around the reference department of a broadcasting company in New York City’s glitzy Rockefeller Center (Lang, 1957) run by four intelligent, funny, mature, sophisticated women with amazing wardrobes. In childhood, I considered them to be cinematic representations of “real librarians,” and this movie sparked a resultant keen interest in reference work before I could articulate the specifics. I merely liked how intelligent the women were, how they had whole passages of books memorized, and could answer any question posed to them with some research time, while totally loving the chic 1950s styles. I formed a naïve assumption that Bunny Watson and her staff were synonymous with all of librarianship that I considered “genuine,” which for a long time meant practically anything library-ish outside my limited experience in elementary school library media centers. Honestly, I didn’t consider myself a “genuine librarian” when I was teaching K-5 library lessons; there are days even now, when I still don’t deem that time “true librarianship,” due to the confines and stress I faced. Still, at times, unpacking that mental baggage.
Anyway…I’ve since grown up some in my views on librarianship… a bit; this MSLIS program, and particularly the professional specialization report project, has illuminated my understanding to realize Reference is simply one concentration among many; interestingly, the iconic film of my childhood was mentioned in one of my LIS textbooks as containing many examples of ready-reference service (Wong & Saunders, 2020, p. 14), which I took as rather a divine nod of approval that I am presently pursuing the proper educational path for myself, and I will likely someday specialize in the reference area of librarianship, at least for a portion of my future LIS career. Even prior to this specialization report, I had begun negotiating a shift in my department affiliation at my public library, wanting to increasingly work in Reference upstairs, compared to Children’s downstairs; as of today, my schedule will be updated to reflect training in Reference in early December 2022 before taking a Monday evening shift consistently, with the hope that more Reference shifts will open so I can formally swap out those for existing Children’s shifts in my schedule.
RLGing,
Sarah Hope
PS. One of my favorite parts of Desk Set is where librarian Sylvia Blair answers the telephone and has this one-sided conversation: “Reference department, Miss Blair. [Pause.] Oh, yes, we’ve looked that up for you, and there are certain poisons which leave no trace, but it’s network policy not to mention them on our programs” (Lang, 1957). She is so polite yet firm on library policy that such information cannot be given out over the phone.
PPS. Ruthie Saylor, the newest member of the team, usually end the calls with “You’re welcome. Call us anytime” (Lang, 1957), which I find myself doing on the phone at the library!
References:
Lang, W. (Director). (1957). Desk set [Film]. Twentieth Century-Fox Film Corp.
Reference & User Services Association. (2006, July 7). Our bylaws. https://www.ala.org/rusa/about/strategic-priorities/bylaws
Reference & User Services Association. (2019, August 14). About RUSA. https://www.ala.org/rusa/about
Wong, M. A. & Saunders, L. (2020). Reference and information services: An introduction. (6th ed.). Libraries Unlimited.